1-What is the Register Post service of India Post?
Registered mail is a mail service offered by the Indian postal department in many countries and domestically, which allows the sender to send letters and parcels safely and securely to their destination. If a letter parcel is lost or damaged in the mail, compensation is paid to the customer.
2-How many days does it take to reach the register post?
Within India, registered mail is typically delivered in 2-7 days.
3-What is express or fast courier service in the post office?
Register Post is the fastest service, but compared to the speed Post service, it is slower.
4-How much weight is permissible in the register post?
2kg is the maximum weight limit for registered posts.
5-What is not allowed in the Register Post
Registered Post helps you with timely delivery of the package, but you
need to ensure you do not send anything prohibited according to the
guidelines given. The below mentioned items can not be sent by registered
post.
1-anything that contains obscene pictures,
2-sharp items,
3-Chemical,Inflammable,
4-Living creature,
5-Liquid,
6-Batteries,
7-fragile items,
One can send food items through Registered Post, which is sealed. in such a
way that the package will not be damaged Transmission Your package must be
something decent. If not, it will not be accepted.
The chart below shows the charges for registered letters in India.
Rs.5/- for every 20 grams or part thereof and plus Rs.17/- registration.
*Above charges inclusive of GST.
7-How to track Registered Post.
The registered post tracking process is very simple. There are two ways to track your registered post; you can track the registered post through the site by entering the consignment number assigned to you or you can receive the tracking details on your mobile through SMS. Choose whichever way that you prefer.
To track Registered Post by SMS, type the below message and send it to 166 or 51969.
POST TRACK < 13 digit article number >
CLICK HERE TO TRACK REGISTERED POST
Registered Post tracking/consignment number format.
8-Do I get a receipt for the Register Post booking?
Yes, you will get a registered post booking receipt at the booking counter containing tracking ID, amount,etc. Also, you get a confirmation message on your mobile once the registered post booking is made.
9-Can I send an international registered post?
Yes,international register posts can be sent.
10-How much time does it take to reach a register post at an international destination?
Deliveries to international destinations typically take 10-12 days.
11-What are the prohibited items in the Register Post?
Registered post helps you with timely delivery of the package, but you need to ensure you do not send anything prohibited according to the guidelines given. The below mentioned items can not be sent by registered post.
1-anything that contains obscene pictures,
2-sharp items,
3-Chemical,Inflammable,
4-Living creature,
5-Liquid,
6-Batteries,
7-fragile items,
One can send food items through Registered Post, which is sealed in such a way that the package will not be damaged transmission Your package must be something decent. If not, it will not be accepted.
12-Can register post be received by any person?
Register post can only be received by the addressee only. No other person can receive the registered post.
13-Does Register Post deliver Sunday/Saturday
No, registered post does not deliver on Sunday since post offices are closed during that time. But on Saturday, Registered Post is delivered, and in the case of special occasions or festivals, delivery is made even on weekends to assure the package is received on time.
14-Can I send eatables or liquid with registered post?
Yes, you can send eatables with registered post. Before sending in the package, they ensure there is no leakage that could spoil the overall parcel. People often vacuum seal the packages before sending them in. It also avoids pilferage along with leakages, but any kind of liquid is not allowed.
15-Does the post office provide an envelope for registered post?
Yes, the post office sells small envelopes for Rs.5/-which is good for 2-3 A4 papers to send, but for heavy or bigger packages you need to buy envelopes from outside as post office envelopes are small in size.
16-Does the post office provide one-day or same-day delivery?
No, post offices do not provide same-day delivery. However, if a letter is booked at a delivery post office and the destination address is also within that post office's jurisdiction, same-day delivery is possible if the letter is booked before the postman leaves the office to distribute mail; otherwise, same-day delivery is not possible.
17-Do I need to put stamps on envelopes for the Register Post?
No need to put a stamp on the envelope as you need to simply tender the letter at the registered post booking counter. The counter clerk will paste the barcode and book the Registered Post letter.
18-Can I send medicine by registered post?
Medicine can be sent through Registered Post but you need to present a doctor's prescription. In fact, during the tough time of COVID-19, Registered Post has been a top source for delivering medicines in various locations at the right time.
19-What is a registered post with a POD/acknowledgement slip?
POD stands for proof of delivery. Pod is the post card size document. While booking registered post, you can fill out this form(Sender & receiver name & address), which is stapled with your letter. Once the letter is delivered to its destination, the same acknowledgement slip is signed by the recipient of the letter. That signed acknowledgment slip is delivered back to the sender by ordinary post.
POD (Proof of Delivery charges) is INR 3.00 per article in addition to Registered Post charges
See below Registered post acknowledgment slip.
20-How to book a register post?
Booking Registered Post is simple: place your documents or articles in an envelope and take it to the post office (no postal stamp required). The post office booking clerk will paste a barcode on the letter and book it for your destination; once booked, you will be given a booking receipt.
Note: If you want to send 2-4 pages, you can purchase an envelope at the post office, but if your message is bigger, make sure you carry your own envelope from the stationery store as post office envelopes are small in size, which will cost you Rs.5/-.
This is how post office envelope look like.⇩⇩
21 Is it safe to register a post?
The Registered Post is completely safe and secure. You can be assured that your package will reach the right hands at the right time. Registered mail can be tracked while in transit.
22-What if a registered post is not delivered due to the wrong address or accepted by the addressee?
If Registered Post is not delivered due to the absence of the addressee, the package is kept at the post office (window delivery) for the next 5 days by leaving an intimation slip at home or office, and the right recipient can collect the package from the post office by showing ID card within the next 5 days.
If the addressee's address is wrong and not found by the postman, then those letters are returned to the sender on the same day.
If the addressee does not accept the delivery of registered post for any reason, those letters are returned to the sender by putting a remark on the letter as refused by the addressee.
23-How to track registered post?
The location of a registered post or a passport can be tracked using a website tracking system; please see the link below to track the location of a passport.
24-How to write a Registered Post address on an envelope?
To send a registered post letter, one needs to write the sender and receiver addresses on the envelope. Firstly, the addressee (receiver) address should be written on the upper left side of the envelope, and the sender address should be written on the back side of the envelope at the right side bottom.
25-Can we send/book Registered Post on Sunday?
Most post offices remain closed on Sundays, but there are some dedicated post offices that operate on Sundays as well for booking of registered post.
26-If Registered Post is not delivered, how to register a complaint?
There are two methods to register our complaint regarding Registered Post's lack of delivery or delay in delivery.
1-One can visit the post office where Registered Post was booked and submit a written complaint addressed to the Postmaster. In the letter you need to write the sender address, receiver(addressee) address, date of booking, your contact number, and attach a copy of the Registered Post booking receipt.
Please note that complaints can be accepted at the booking office only.
The second method is that you can register your complaint online on the India Post website by just providing basic details like: tracking ID number, destination pin code, sender pin code, your contact number,sender address, receiver address, copy of booking receipt to be uploaded etc. Once you register, the compliant system will generate a complaint number. That number can be used further to track complaint status.
CLICK HERE TO REGISTER COMPLAINT
Once you register a complaint, your complaint is forwarded to the concerned department and you get an answer within 7 days about the Registered Post location.
27-Can Registered Post be recalled if it is returned to the sender post?
A letter cannot be recalled once it has been returned to the sender by the post office. You need to tell the sender to resend the letter or registered post parcel.
28-Can we send bulk registered post?
Yes, bulk registered post can be sent through India Post. There are some dedicated Business Processing Centers(BPC) which deal with bulk posting and booking where you can avail the "book now pay later" (BNPL) option.
3-4 registered post articles can be booked at the counter as well.
29-Can we send valuable items through registered post?
Yes you can send valuable items, but it needs to be booked as insured registered post, so it gives you assurance of safety.
30-How can we track international registered post?
Ans-International Registered Post can be tracked through the India Post website, but only until it is dispatched from India; please see the link below to track international registered post that has been dispatched to the destination country.
31-Does the post office have custom duty on international registered post?
Yes, the post office can collect customs duty on behalf of the customs department.
32-What to do if customs duty is wrongly charged on a Registered Post consignment?
The custom department levies custom duty on imported goods via Registered Post; the postal department plays no role in custom charges. If a customer believes that custom duty was wrongly charged or should not have been charged, the post office will return the Registered Post parcel to the custom department with the letter provided by the customer for reassessment of custom duty.
33-Can I collect a parcel directly from a foreign post office
The parcel will never be handed over to you in the foreign post office. If any duty is applicable, you will have to pay it. The next day, they will arrange to dispatch the courier from the post and will arrange delivery.
34-How can we track the registered post article without a tracking number.
35-Is it safe to send a mobile phone through Registered Post of India Post?
Other than any suspicious things or money, gold, or silver, you can send a mobile phone through India Post. All the e-commerce like Amazon, eBay, Snapdeal, and Flipkart products are sent to customers through Indiapost Registered Post and COD. It is safe if your packing is good with seals and bubble wrap. Then there is no need to worry. It is advisable to send insured registered post for valuable items.
36-Which service is cheaper, courier or registered post?
Registered Post service is given to the department of Posts by the Indian government. That’s why it's cheaper as compared to courier service.
37-For how many days is registered post tracking data stored?
Registered Post tracking data is stored for 90 days only.
38-What to do if my registered post arrives home but nobody is at home to collect it?
On the day of arrival of Registered Post if you are not present at home, the beat postman will leave an intimation slip at your home about the arrival of the letter with his mobile number on it. If you collect it on the next day from the post office , you have to carry ID proof and address proof. If you do not collect the letter from the post office the next morning, the postman will bring it a second time for delivery if you are still not available at home. It will be kept in deposit for 5 days at the delivery post office. After 5 days from the date of intimation, the letter will be returned to the sender as "unclaimed."
If it is returned to the sender, you have to start correspondence with the sender. They will resend it.
39-Will I get an SMS alert for registered post delivery?
Yes, DOP has introduced sms service of delivery , but while booking Registered Post at the counter, you should tell the booking clerk to put your mobile number in the booking software so that you get a timely update of your Registered Post and confirmation of delivery.
40-Can a family member or friend collect my registered post on behalf of me?
No, family members can not collect registered post on behalf of the actual receiver. It is at the sole discretion of the postman. The postman decides whether to hand over the letter to the family member or not.
41-Can we refuse delivery of registered post?
Yes, you can refuse to accept delivery of registered post.
42-DO postman calls before coming to your home for delivery of registered post.
Yes, if your mobile/landline number is printed on Registered Post, then the postman will definitely call before coming to your home for delivery. Nowadays, the receiver receives a system-generated message that "your parcel is out for delivery."
43-Is Registered Post sent by air?
Yes, Registered Post is sent by rail mail.
44-For how many days is an international registered post parcel kept in the post office if it is not delivered.
International speed parcels are kept for 18 days in the office, but if customs charges are due, they will be kept in custody for 21 days.
45-What if the recipient's pin code is wrongly typed by the sender?
If a wrong pin code is written on a letter by the sender, then the post office redirects such articles to the correct destination by putting the correct pin code on letters.
46-What if the recipient address is wrongly typed by the sender?
If the recipient address is wrong, in that case the postman passes insufficient address remarks on the letter and sends it back to the sender.
47-What if the residential address is changed and we expect some letters or parcels at the old address.
If the residential address is changed, we can submit a change of address letter to the post office from where our letters are delivered regularly. Post office staff make note of your new address. Now, whenever the post office receives your letter, those letters are redirected to your new address.Letter redirection is valid for 3 months only. After 3 months, no letter will be redirected to your new address.Please note that the passport and driving licence are not redirected to a new address.While submitting a change of address application, you need to carry your photo id and address proof copy such as an Aadhar card or driving license.
48-What to do if a Registered Post parcel is stuck at the customs department for a long time?
The customs department and the postal department are both separate government departments. Whenever a parcel enters the country, it directly goes to customs department custody. The customs department assesses the duty according to rules and regulations. Once the custom duty is assessed, then it is handed over to the postal department for delivery. Once the parcel is released from the customs department, it is delivered to the addressee at the stipulated time.
If a parcel becomes stuck at the customs department for any reason, the postal department cannot intervene; customs clearance is not the postal department's responsibility; in such cases, the customer should contact the respective customs department.
49-What is the difference between Registered Post and register post?
50-Can we address registered post to a post box(PO BOX) number?
No, a registered letter cannot be addressed to a post box number because registered post is addressee specific and it is given only to the addressee.
51-Can we track the registered post acknowledgement slip online?
Register post acknowledgement can not be tracked as it is delivered through ordinary post and ordinary mail is not traceable.
52-How many days does it take to acknowledge a slip to come back?
Once the letter is delivered to the addressee, the acknowledgement slip is usually returned to the sender within 4-10 days.
53-What to do if an acknowledgment slip does not come back?
An online complaint can be raised regarding the non-delivery of an acknowledgment slip.
54-Does the post office provide overnight registered post delivery?
No, registered post is not delivered overnight.
55-is registered post quicker
Registered post delivery is slower than speed post. Speed post takes 2-4 days to deliver, but registered post takes 3-5 days to deliver.
56-who can receive and collect registered posts?
Only the addressee can receive or collect registered post.
57-How is the registered post tracking number format?
Registered post tracking number is a combination of 13 digit alphabetic numbers which is printed on the booking receipt.
You can find the registered post tracking number on the booking receipt, which is given to you by the counter clerk at the post office. See the below image for reference.
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